How it works

From order to final images in three clear stages, with fixed expectations at every step.

01

Order and set-up

Choose your package, confirm the details and we bring in the right photographer.

  • Select photo packages: pick package types and any additional options.
  • Confirm shoot details and pay: location, date and time, package and expected deliverables.
  • 100% refund for any cancellation more than 48 hours before the shoot.
  • We issue invitations to pre-vetted professional photographers in your area.
Order and set-up
02

The photo shoot

The photographer works to the package, then you pick the images you want.

  • The photographer shoots based on your package and selected options.
  • Low resolution previews appear online in your Phocus.io account.
  • You select the photos you want as final copies.
  • Selected photos are post-processed and made available for download.
The photo shoot
03

Completion

You rate the result, and payment is released once you have your photos.

  • Leave comments and ratings on the photographer and the finished photos.
  • The photographer is paid after you receive the photos and payment is confirmed.
  • If the deliverables do not meet expectations, we manage a resolution process.
Completion

Any questions before you book?

A specialist will walk you through packages, timing and pricing.