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Frequently asked questions
Low resolution previews appear in your Phocus.io account shortly after the shoot. Once you select the images you want, they are post-processed and made available for download.
You do. The images from your package are delivered for your business use once the shoot is completed and payment is confirmed.
No. Your photos stay private to your account and are not published or shared without your permission.
Final images are delivered as high resolution files suitable for web and print use. Preview copies are low resolution for selection only.
You get a 100% refund for any cancellation made more than 48 hours before the shoot. Rescheduling is arranged with your photographer through the platform.
Yes. Additional time and setups can be arranged with the photographer, and the difference is added to your order.
Our packages are built for business photography. For weddings and similar personal events, contact us and we will advise on a custom shoot.